Essential Info

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Airport Passenger Departure Tax
A departure tax of $34 should be incorporated in the air ticket. Those in transit for less than 24 hours may leave the airport without having to pay the service charge upon departure from Singapore. 

Most banks open from 9.30am to 3pm (weekdays) and from 9.30am to 11am (Saturday), and handle travellers’ cheques as well as change foreign currencies.

Singapore enjoys warm tropical weather throughout the year. Average daily temperature is 26.7°C. Rainfall is most abundant from November to January, while July to August are the hottest months.

Other than the Singapore, the US and Australian Dollars, Yen and British Pound are accepted in major shopping centres and departmental stores.

Disabled Traveller
If you have difficulty moving or are with someone who is physically handicapped, get travel advice from the Disabled People’s Association (Tel: 6899 1220).

Drug Abuse
Drug abuse is viewed gravely. The consumption, possession or illicit trafficking of narcotic drugs and psychotropic substances carry terms of imprisonment, fine, caning and/or capital punishment.

Duty-Free Shopping
You can purchase duty-free items at Changi Airport or in the city at the DFS Galleria Scottswalk store (Tel: 6299 8100) on Scotts Road.

The voltage in Singapore is 220-240 AC, 50 Hertz. Power plugs are usually of the three-pin, square-shaped type.

Errant Retailers
If you encounter unfair retail practices, call the Singapore Tourism Board (Tel: 1800-736 2000). Alternatively, lodge a claim with the Small Claims Tribunal (Tel: 6435 5937).

Littering & Spitting
First -time offenders caught littering will be fined $500. Repeat offenders may have to appear in court and may be served with a Corrective Work Order. Those caught spitting in public places can be fined $500.

Medical Facilities
Singapore’s doctors and dental surgeons are among the best in the world. Pharmacists are available from 9am to 6pm and can be found at pharmacies in major shopping centres. Most hotels have a doctor on-call service around the clock. For an ambulance, dial 995.

Money Changers

In addition to banks, hotels and the airports, foreign currencies can be changed wherever the sign “Licensed Money Changer” is displayed. You can find one at most shopping centres. Refrain from patronising unlicensed ones.

Postal Service
Most hotels provide fax services, but for additional services such as telegram and registered parcel delivery, visit the post office. Most branches are open from 8.30am to 5pm (Monday to Friday) and 8.30am to 1pm (Saturday). Dial 1605 for assistance.

Don't smoke in public vehicles, lifts, bus stops, MRT stations, playgrounds, museums, libraries, theatres, cinemas, air-conditioned restaurants, malls and government offices. Smoke only at designated areas at outdoor bars and eateries. Offenders can be fined up to $1,000 if convicted in court.

At hotels and restaurants, prices are quoted as nett or with up to two “+”. Each “+” means an additional 10% service charge and 7% GST (Goods and Services Tax).

Tax Refund
You can get a refund of the 7% GST for your purchases of $100 and above made at stores displaying the "Tax Free Shopping" or "Premier Tax Free" signs. Get a refund from the store and fill it out. At the airport, present the completed form, receipts, purchases and your passport to the Customs officer at the GST Refund Inspection Counter. Alternatively, skip the queues and file your GST claims at the eTRS selfhelp kiosk at Changi Airport before departing. Just shop at places that display the eTRS sign and use one credit card as a Token for tagging all your purchases. For more details, visit

Tipping is prohibited at the airport. Tip at your discretion at hotels and restaurants as a 10% service charge may have already been included in your bill.

Travel Documents
Your passport must be valid for six months from your time of arrival. Visas are not required for stays of up to 14 days for Commonwealth citizens, British passport holders and citizens of the Republic of Ireland. If you lose your passport, make a police report and get a temporary visa from the Singapore Immigration & Checkpoints Authority (Tel: 6391 6100) before informing your embassy. This is to ensure that you are able to pass through customs when you get home.

• 24-hour tourist hotline 1800-736 2000
• Ambulance & fire brigade 995
• Directory assistance 100
• Flight information 1800-542 4422
• Int'l directory assistance 104
• Left baggage (Terminal 1) 6214 0318, (Terminal 2) 6214 0448, (Terminal 3) 6214 0672
• Police 999
• Postal Enquiries 1605
• SBS Transit 1800-287 2727
• SMRT 1800-336 8900
• ez-link 6496 8300
• Weather report 6542 7788

• Comfort 6552 1111
• Premier Taxis 6363 6888
• Limousine Cab Service 6552 2828
• SMRT 6555 8888
• Trans Cab 6555 3333
• Prime Taxi 6778 0808


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1 Science Park Road #04-07
The Capricorn, Singapore Science Park II
Singapore 117528
+65 6395 7575